Careers
Why Work For Dueck?
Dueck Auto Group is proud to be the largest GM dealership in Canada. Not only do we provide a wide selection of new GM vehicles, consisting of Chevrolet, Cadillac, Buick and GMC we provide an exceptional selection of pre-owned vehicles. We are a complete dealership - meaning we not only sell vehicles, we are well equipped for servicing, accessorizing, and financing. We take the time to find YOU the right vehicle, payment plan and service schedule that caters to your lifestyle and automotive needs. When it comes to cars - we've got you covered!
About Dueck Auto Group
Dueck Auto Group is a growing Auto Group located in the lower-mainland. Our 3 GM Dealership, Dueck on Marine, Dueck Downtown & Dueck Richmond, carry the largest selection of new Chevrolet, Buick, GMC and Cadillac vehicles, have an extensive pre-owned vehicle inventory and are fully equipped with service, parts and body shop departments. Dueck has opened it's 4th dealership - Dueck Isuzu during the COVID-19 Pandemic, specializing in New Isuzu sales & servicing all-make medium-duty trucks. Even in a pandemic, we are growing!
Dueck Auto Group is a growing Auto Group located in the lower-mainland. Our 3 GM Dealership, Dueck on Marine, Dueck Downtown & Dueck Richmond, carry the largest selection of new Chevrolet, Buick, GMC and Cadillac vehicles, have an extensive pre-owned vehicle inventory and are fully equipped with service, parts and body shop departments. Dueck has opened it's 4th dealership - Dueck Isuzu during the COVID-19 Pandemic, specializing in New Isuzu sales & servicing all-make medium-duty trucks. Even in a pandemic, we are growing!
Since its founding in Vancouver in 1926, Dueck Auto Group has been committed to delivering exceptional quality and customer service. As a family-owned and operated company, we have a long-standing commitment to support the community. We have partnered with a continually supporting many local foundations, charities, and causes, including Canucks for Kids Foundation, BC Children's Hospital, the United Way, the YMCA and BC Specials Olympics, as well as sponsoring many minor sports team and have established the Dueck Endowment Scholarship Fund at SFU.
Our friendly and knowledgeable sales, financing, service, and parts departments employees are equipped to provide an outstanding experience, from assisting while making the vehicle choice to ongoing maintenance and customization. We value the opportunity to create a long-term relationship with our customers, and we do that by giving the best customer service available.
Who We Are
Our organization currently employs over 400 hard-working and dedicated individuals. As a leader in the automotive industry, we provide extensive training, coaching, and mentoring to foster professional development and career advancement. Dueck Auto Group is consistently growing and looking for individuals who can contribute to our business operations today and into the future. We invest in our employees, so they can invest in us.
Our organization currently employs over 400 hard-working and dedicated individuals. As a leader in the automotive industry, we provide extensive training, coaching, and mentoring to foster professional development and career advancement. Dueck Auto Group is consistently growing and looking for individuals who can contribute to our business operations today and into the future. We invest in our employees, so they can invest in us.
We provide highly competitive compensation plans and offer extended health and dental benefits to our employees. We welcome intelligent, ambitious, motivated individuals with a strong work ethic to join our dynamic and innovative teams.
Careers With Dueck Offer:
- Inclusive and supportive company culture and safe work environment
- Highly competitive compensation plans based on experience and performance
- Extended Health and Dental Plan benefits
- Employee pricing and discounts on company products
- Opportunities for career growth and advancement within our dealer group
- Opportunities to give back to the community by participating in charitable events
- Educational Assistance Program for continuous learning and professional development
- Flexible work arrangements to accommodate individual's lifestyle
- Team building events: Summertime BBQ's, Jeans Day, Turkey Day
- State-of-the-art facilities
Employment Opportunities
Roles We Typically Recruit For
If you are passionate about the Automotive Industry and want to join our team, please email us the position you're interested in along with your resume. Email: Careers@dueckgm.com. To learn more about which roles we are currently looking to fill please visit our Indeed or LinkedIn page.
Service & Body Shop Department
- Technicians (Red Seal and Apprentice)
- Advisors
- Shuttle Drivers
- Lot Attendants
Parts Department
- Advisors
- Accessories and Tire Specialist
- Drivers
Administrative Team
- Accounting
- Lease Specialist
- Human Recourses
- Marketing
- Reception
Sales Department (New and Used)
- Sales Consultants
- Business Development Representative
- Lot Attendants
- Inventory Coordinators
Current Openings
For further information on current opportunities please check out our Indeed or LinkedIn page.
Key Responsibilities
We are currently seeking a full-time Administrative Assistant mainly support our Regional Buyers.
In business since 2013, Transcan Leasing Corp has established itself as a premier automotive leasing company in the Lower Mainland. Servicing clients with credit challenges, we have experienced tremendous growth building for the next stage of our evaluation.
What your day may look like:
Who you are and what you bring:
Working knowledge of MS Office software (Excel, Word, Outlook)
Strong communication and negotiation skills
Team player
"Can-Do" attitude with a willingness to assist the team as required
Previous admin experience is an asset
Logistical Requirements:
Our office is conveniently located near downtown Vancouver (Dueck Downtown dealership), close to Skytrain and Transit routes. We offer a competitive salary, comprehensive benefits, and a collaborative work atmosphere. The schedule requirements are Monday to Friday from 9 AM to 5 PM (hours could be adjusted to meet the employee's needs).
Experience:
In business since 2013, Transcan Leasing Corp has established itself as a premier automotive leasing company in the Lower Mainland. Servicing clients with credit challenges, we have experienced tremendous growth building for the next stage of our evaluation.
What your day may look like:
- Review/collection of credit application documents for Buyer review
- Communicate with Finance Managers at dealer to resolve questions, and obtain missing documentation where required
- Follow-up on files in a timely fashion
- Enter leads into the CRM system
- Process leasing documents
- Answer and direct incoming phone calls
- Assist with various administrative reporting
Who you are and what you bring:
Working knowledge of MS Office software (Excel, Word, Outlook)
Strong communication and negotiation skills
Team player
"Can-Do" attitude with a willingness to assist the team as required
Previous admin experience is an asset
Logistical Requirements:
Our office is conveniently located near downtown Vancouver (Dueck Downtown dealership), close to Skytrain and Transit routes. We offer a competitive salary, comprehensive benefits, and a collaborative work atmosphere. The schedule requirements are Monday to Friday from 9 AM to 5 PM (hours could be adjusted to meet the employee's needs).
Experience:
- Administrative experience: 1 Year (preferred)
The Service Consultant (Advisor) is professional, customer-orientated, and technically knowledgeable individual responsible for meeting with customers to determine the extent of the automotive service required. The primary responsibility is to create a positive service experience for customers throughout the entire process by providing accurate estimates, clear explanations, and continuous updates. Reporting directly to the Service Manager, the Service Consultant ensures customer satisfaction in the Service Department.
Key Responsibilities:
The Service Consultant follows the general procedure below for each customer, requiring continuous vehicle progress tracking and advanced time management skills.
Cultural Skills & Requirements
Key Responsibilities:
The Service Consultant follows the general procedure below for each customer, requiring continuous vehicle progress tracking and advanced time management skills.
- Greet - Promptly greet all customers in a friendly and professional manner while determining and assisting with their needs.
- Examine - Conduct a walk-around inspection for each vehicle while actively listening to customer explanations, concerns, and inquires and accurately record the relevant information on the work order
- Estimate - Calculate and prepare detailed cost and time estimates for the repair services
- Assign - Send clear and concise work orders to the Service Tower for technician scheduling
- Explain - Clearly explain all technical issues identified found with the vehicle, as well as the necessary work completed and recommend additional repairs, parts, and services
- Track - Continuously check inn with technicians for vehicle progress and update customers accordingly with approximate work completion times to ensure optimal CSI ratings.
- Connect - Increase retention and maintain positive customer relationships by conducting post-service phone calls to ensure that customers are satisfied with their service and encourage completion of the General Motors Service Survey to evaluate the service experience.
- Troubleshoot - Resolve any conflicts or complaints with customers in a respectful and courteous manner, while informing Service Manager of escalated issues as necessary
Cultural Skills & Requirements
- Excellent communication, interpersonal and organization skills
- Ability to clearly translate technical information into language that the customer can understand
- Ability to prioritize and maintain professionalism during high-volume periods
- Adaptable and responsive to changing circumstances with creative problem-solving abilities
- Self-driven to work independently with the ability to work effectively and collaboratively in a team environment
- Minimum one year of service consultant / advisor experience or previous experience in the automotive in the automotive industry
- Technical vehicle knowledge is required
- Commitment to continuous learning to update industry knowledge
- Valid BC Class 5 driver's license required (comfortable operating manual transmission vehicles)
- The Service Department is open to customers six days a week - Mondays to Saturday from 8 AM to 5 PM. This is a full-time position at our Dueck on Marine and Dueck Richmond locations. On occasion you may be required to work extended hours, included weekends, in order to meet deadlines based on the needs of the business.
The Service Technician is a professional and technically skilled individual responsible for diagnosing, repairing, and maintaining customer vehicles. This role requires an extensive range of knowledge and skills necessary to repair vehicle systems. Service Technician works closely with the Service Consultants to ensure customer satisfaction and operational efficiency in the Service Department.
Key Responsibilities:
Technical Skills & Requirements
Key Responsibilities:
- Review, interpret and complete a variety of documents
- Conduct vehicle inspections and tests to determine diagnosis
- Report any additional safety or service repairs needed to the relevant parties
- Perform vehicle repairs and service according to dealership and GM factory standards
- Complete road tests to evaluate the quality of repairs
- Comply with all safety regulations and policies to maintain a safe working
Technical Skills & Requirements
- Valid Red Seal certification or 4th Year Apprentice
- Minimum 1-2 years of service technician experience
- Diesel engine repair experience is an asset
- Physically capable of properly lifting up to 25 kg (55 lb)
- Valid BC driver's license required and comfortable operating manual transmission vehicles
- Commitment to continuous learning to update industry knowledge
- This is a full-time position available at Dueck Downtown, Dueck on Marine, Dueck Isuzu and Dueck Richmond locations. On occasions, employees may be required to work extended hours, including weekends, in order to meet deadlines based on the needs of the business.
- 8 hour shift
- Driver's License (required)
- Red Seal Certification (Preferred)
The Body Shop (Collision Repair) Technician is a mechanically skilled individual whose primary responsibility is to complete the appropriate repairs and/or replacement of parts and structures of customers vehicles. The Body Shop Technician works closely with the Collision Estimator to ensure that customer vehicles are repaired properly and in the most time-efficient manner.
Key Responsibilities:
Additional duties and responsibilities may be assigned or modified as necessary throughout the course of your employment.
Technical Skills & Requirements:
Key Responsibilities:
- Dismantle and inspect vehicles to diagnose external and internal damage
- Replace damaged parts
- Repair or replace welded panels
- Frame repairs
- Maintain a safe working environment by following all regulations, standards, and policies
Additional duties and responsibilities may be assigned or modified as necessary throughout the course of your employment.
Technical Skills & Requirements:
- Strong attention to detail
- Valid Red Seal certification required
- Minimum 2 years experience in automotive collision repairs
- Valid BC driver's license required
- Ability to properly lift up to 18 kg (40 lbs.) on a regular basis
- Commitment to continuous learning to updated industry knowledge
- The Dueck on Marine Body Shop Department is open to customers five days a week - Monday to Friday from 8 am to 5 pm. This is a full-time position from Monday to Friday. On occasion you may be required to work extended hours in order to meet deadlines based on the needs of the business.
- Automotive Collision Repair: 2 Years (Required)
- Red Seal License (Required)
The Lot Attendant for our Sales or Service Departments is a self-motivated, punctual, and reliable individual with a strong work ethic and willingness to take initiative. The primary responsibility is to meet various deadlines for vehicle detailing and transportation, while remaining adaptable to changing circumstances.
Key Responsibilities:
Key Responsibilities:
- Receive, move and park vehicles in assigned areas
- Inspect vehicles for damage
- Assist in cleaning vehicles
- Maintaining an organized and clean work environment
- Assist in general maintenance of the dealership
- Ability to multi-task and work well under pressure
- Self-driven to work independently and collaboratively in a team environment
- Detail-orientated with conscientious work ethic
- Valid BC driver's license Class 5 required with a clean driver's abstract
- Experience with DLSR camera is an asset
- Dueck Auto Group is currently seeking full-time lot attendants for our Sales and Service Departments at Dueck on Marine and Dueck Richmond locations.
- 8 hour shift
- Class 5 BC Driver License (Required)
The Parts Driver is a highly motivated and reliable individual responsible for delivering parts to various locations throughout the Lower Mainland. The primary responsibility is to deliver orders to customers in a safe and timely manner while providing superior customer service. Reporting directly to the Parts Manager, the Parts Driver is a frontline customer service. Reporting directly to the Parts Manager, the Parts Driver is a frontline customer service representative contributing to operational efficiencies within the organization. This role is great opportunity for individuals interested in the automotive industry as there is a high potential for growth and advancement.
Key Responsibilities:
Cultural Skills & Requirements:
Key Responsibilities:
- Deliver and park up parts and equipment to customers in a safe, timely manner
- For all deliveries, ensure that payments have been received according to the invoice
- For all pick-ups, verify that purchase orders match the given invoice
- Ensure all tasks are completed with accuracy and a high level of attention to detail
- Maintain accurate records and complete log entries for daily deliveries and pick-ups, requesting signatures as necessary
- Communicate with the Parts Department Team by reporting any delays or discrepancies
Cultural Skills & Requirements:
- Excellent communication, interpersonal, and organizational skills
- Self-driven to work independently with the ability to work effectively and collaboratively in a team environment
- Strong attention to detail and conscientious work ethic
- Valid Driver License Class 5 with a clean driver's abstract
- Ability to property lift up to 18 kg (40 lbs) on a regular basis
- Strong navigational and city driving skills
- This position is open at our Dueck on Marine location with a schedule requirement of Monday to Friday, 8:30 AM - 5:00 PM.
- 8 hour shift
- BC Driver License Class 5 (required)
The Sales and Leasing Consultant is a professional, friendly, and self driven individual responsible for promoting and ensuring high customer satisfaction through the sale of new and used vehicles. The primary responsibility is to assist customers in making a purchase decision by asking question, listening carefully to their responses and needs, and clearly explaining production and payment options. Reporting directly to the Sales Manager, the Sales & Leasing Consultant works closely with all areas of the business to enhance the customer experience and exceed targets in the Sales & Leasing Department.
Key Responsibilities
- Greet and welcome customers in a friendly and professional manner
- Assist customers in making a purchase decision by asking questions and listening carefully to their responses and needs
- Guide customers by clearly explaining vehicle types and product performance features
- Encourage customers to test drive vehicles and experiences the various benefits
- Review payment and purchasing options including leasing and financing
- Maintain knowledge of products, services, accessories, financing and leasing information, as well as updated competitors' products and pricing
- Follow and use the Dueck sales process, designed to achieve maximum results from available sales opportunities
- Build and maintain strong relationships with prospective customers and loyal clients
- Work closely with the Sales Management team to ensure optimal customer service and exceed sales objectives and targets
- Strong customer service, communication and interpersonal skills
- Ability to negotiate, handle objections and close deals in a professional and respectful manner
- Ability to prioritize and maintain professionalism during high-volume periods
- Self-driven to work independently with the ability to work effectively and collaboratively in a team environment
- Previous sales experience is an asset (we will provide training for the right candidate)
- Valid BC driver's license required (comfortable operating manual transmission vehicles)
- Post-secondary training and automotive knowledge is an asset
- Valid sales license issued by the Vehicle Sales Authority of BC is required (sales license can be obtained upon hiring)
- A second language is an asset, especially Mandarin and Cantonese
- Basic computer and math skills
- This is a full-time position available at Dueck Downtown, Dueck on Marine, Dueck Isuzu and Dueck Richmond locations. This a full-time positions that may be required working extended hours, includes weekends and evenings, in order to meet deadlines based on the needs of the business.
